[GNUz] [Fwd: [SFD-TC] Fwd: Tshirts and balloons sent!]

[Rik Tindall]

Hi Pia,

I see we _have_ had our wires crossed..

Pia Waugh wrote:
> Hi Rik, hi all,
>   
>> SFD advertised these Ts at AUD$20 each - $15 with team discount. We 
>> ordered seven ($105), and got charged USD$. I've raised this on the two 
>> forum/mail-lists available, with no reply as yet. Paypal billed us 
>> AUD$136.82, which my credit card company then converted into NZD$167.21. 
>> So none of our nine Ts are yet 'free'.
>>     
> I spoke to someone from your team personally about this and it was agreed to
> send me a cheque in Australia (cheaper, NZ dollars and easier). I didn't ask
> you to do credit card after it was made clear to me that there was an issue
> with your ordering being done in $US. I'm happy to send you some more
> tshirts free to make up for this if you like. How many would you like?
>   
Cool. We were never asked what sizes our freebie shirts should be, so 
for these and the overcharging (on top of our Paypal order for seven) 
that would be: 2x mM + 2x mL please. :)

This is the first discussion we're having on this, so you must be 
referring to another team in NZ (or in Christchurch?) I have paid for 
the SFD1-3 Chch team's shirts Monday of last week, by credit card - too 
late to affect that transaction.

>> In our country, there's a law against this - called 'misleading 
>> advertising' - under which we're due a refund of (at least) AUD$31.82. 
>> But you can happily keep this, if we get two extra Ts (mM & mL would do) 
>> in our kit - that makes eleven SFD T-shirts our team is due. We are not 
>> happy in wearing this as an increased LOSS.
>>     
>
> I apologise for any misunderstanding, but I do specifically remember an
> email saying to send me a cheque, I can forward this email to the list if
> you like.
>   
Ok, thanks. That'd clarify things. It isn't from us :)

Sorry for adding to your gripe sheet - it must be huge already!

- Just dealing with our team's too. All good, and well done PIA & SLUG 
teamAU! :)
> Hope we can sort this out amicably, and I hope this doesn't tarnish your
> awesome SFD preparations. I can send another package to you today/tomorrow
> which will get to you in time with more shirts. This is the first year we've
> experimented with the online ordering and there were bound to be a few bugs
> and as far as I know you are the only one who had this issue so I apologise
> profusely for this and hope we can make it up to you.
>   
Sorry for the lack_of_sleep this end too. Bah! - Mortality!! ;-)

Don't you worry any longer Pia. Arrangements are looking v.good.
> As I've only just been made President of SFI, there isn't much I can do
> about this year, but I am planning on having a lot more sponsorship and
> support for next years event.
>
>   
I hope for your great success with it. In wider team-land - out here on 
the ground - the big problem is keeping a team together. Energy gets 
worn away by proprietarist bugs (you know those ones - IT depts e.g., 
tho we've now struck a cool one), but gets built up by event success: so 
our focus has to be 90% local to retain momentum. 10% 'external 
influence' should be a lot more manageable! ;-)

> If it makes you feel any better I am personally currently ~$1500 out of
> pocket for this years event while we sort out the sponsorships. :)
>   
Ok. We _have_ got it easy. Your work is very much appreciated. :)
Let us multiply the value of that contributed by all.
> Cheers,
> Pia
Sorry for distressing you.

Kind regards,

-- 
Rik