[chbot] Recommendations for fibre in CHCH

Mark Atherton markaren1 at xtra.co.nz
Thu Mar 4 20:22:49 GMT 2021


Thanks Charles.

Who is your ISP, are you happy with them, roughly how expensive, what 
service speeds ?

-Mark

On 5/03/2021 8:32 AM, Charles Manning wrote:
> Mark
> 
> It is quite common for the installers to have to do something different. 
> The people setting up the job don't necessarily fully think through 
> where the conduit needs to go. My installation ended up being a bit 
> different, with some extra above-ground conduit I was not expecting, but 
> it was neat enough.
> 
> Unlike with ADSL, you will not get a dial tone in a power outage.  There 
> is no ring voltage over fibre because it is non-conductive. That has to 
> be recreated in-house by the fibre modem thingy (I assure you that is 
> the correct technical term :-)). If that is not getting power then no 
> dial tone. If you have a UPS then you should be good.
> 
> -- Charles
> 
> 
> 
> On Thu, Mar 4, 2021 at 11:35 PM Helmut Walle <helmut.walle at gmail.com 
> <mailto:helmut.walle at gmail.com>> wrote:
> 
>     Hi Mark,
> 
>     "low-cost, high performance [... decent] customer support" - pick
>     any two...
> 
>     I've got MyRepublic 200/100 fibre unlimited for $75 / month and
>     haven't seen any effectively
>     cheaper services here. The fibre installer installed as surveyed,
>     but it was only 10m or so
>     along the fence, then buried for about 1m from the fence to the
>     house - easy job. But they
>     should commit to doing it either at no extra cost, or tell you that
>     you will have to pay, before
>     the installer turns up. Best to confirm in advance, though...
> 
>     Trouble so far: I am getting VoiP telephony from a 3rd party.
>     Somehow it always lost audio one
>     way every 14-15 minutes, and depending on when the call started it
>     could happen anytime from
>     connecting to 14-15 minutes in, but when reconnecting immediately it
>     lasted for 14-15 minutes
>     until it next happened. I was suspecting that maybe some aspect of
>     CGNAT was upsetting the SIP
>     stuff, which admittedly is a bit of a hack... But MyRepublic were
>     initially finger-pointing at
>     3rd party. I ran some experiments with 3rd party over other TCP/IP
>     networks, and none of the
>     alternatives showed that same problem at all. After some more
>     technical discussion with their
>     support team they upgraded the firmware on the Technicolor router
>     that they had supplied when I
>     got the fibre install, and that fixed it. So that was a bit of a
>     mission. Now why am I not
>     simply taking VoiP from the fibre ISP? Well, I call quite a few
>     people who still only have
>     copper phone lines in Europe, and the calling rates from MyRepublic
>     for my use are a rip-off...
> 
>     But the fibre performance really is the 200/100 - it really lets you
>     see pretty clearly where
>     the bottlenecks in trunk connections are, or if a server can't
>     handle the speed. For example, I
>     had to sync a 6 GB file to OneDrive for work today, and that
>     uploaded at slightly over the 100
>     Mbaud for most of the time and was done very quickly (to a MS server
>     physically close to us),
>     but when I was downloading content from my private OneDrive account
>     over the past several days,
>     I never got significantly over 20 Mbps per concurrent file download
>     (so several files at the
>     same time went at about 20 Mbps each), and that may well have been
>     from an overseas MS server.
> 
>     YMMV...
> 
>     And you already mentioned that you will be avoiding fixed wireless
>     at all costs...
> 
>     Kind regards,
> 
>     Helmut.
> 
>     -- 
>     +------------------------+
>     | Helmut Walle           |
>     | Helmut.Walle at gmail.com <mailto:Helmut.Walle at gmail.com> |
>     | +64-21-446 137         |
>     +------------------------+
> 
>     On 04/03/2021 21:45, Mark Atherton wrote:
>      > Hi All,
>      >
>      > Probably time to drop copper :) We are very close to out local
>     kerb-side box, and even ADSL2+
>      > has served us very well so far.
>      >
>      > Any reconsiderations for a low-cost, high performance
>     Internet-fibre supplier ?
>      >
>      > Expect descent customer support, unlimited high rate (I have seen
>     800Mb+ offered), probably
>      > bundled with existing landline). 30Mb fibre is no better than we
>     currently have, and isn't worth
>      > the trouble.
>      >
>      > Spark have been pestering me to move to wireless, that got me
>     very excited (in a bad way).
>      >
>      > Two issues:
>      >
>      > - We need a specific fibre run. I have heard horror stories where
>     contractors come out to do a
>      > survey, then the installer does the job the way he feels fit,
>     rather than the way the survey-guy
>      > agreed to.
>      >
>      > - Maintain dial-tone in event of power loss. Assume a small UPS
>     is available; but it does
>      > obviously required the kerb-side box remains powered (assuming it
>     does an active remux from the
>      > Central Office).
>      >
>      > Good experiences, and bad experiences please.
>      >
>      > Thanks,
>      >
>      > Mark
>      >
>      >
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