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<p><font face="Candara">Andy</font></p>
<font face="Candara">Complain here <br>
<a class="moz-txt-link-freetext" href="https://www.2degrees.nz/help/ways-to-reach-us/feedback/give-us-feedback">https://www.2degrees.nz/help/ways-to-reach-us/feedback/give-us-feedback</a><br>
<br>
Mind you not sure how well it works as none of their press
releases would link ... from their own site <br>
<br>
Make sure you also send it to this guy<br>
<a class="moz-txt-link-abbreviated" href="mailto:mark.aue@2degreesmobile.co.nz">mark.aue@2degreesmobile.co.nz</a> (obtained from
<a class="moz-txt-link-freetext" href="https://www.ceoemail.com/s.php?id=ceo-76304">https://www.ceoemail.com/s.php?id=ceo-76304</a>)<br>
<br>
Works really weel when Vodafone decide to send annoying texts and
you're a shift worker.<br>
<br>
Mark<br>
</font>
<p><font face="Candara"></font><br>
</p>
<br>
<div class="moz-cite-prefix">On 13/09/21 20:42, <a class="moz-txt-link-abbreviated" href="mailto:ceo@andygardner.com">ceo@andygardner.com</a>
wrote:<br>
</div>
<blockquote type="cite"
cite="mid:33861fef-fdca-e8dc-99eb-6fda67f5128d@andygardner.com">
<br>
Thanks for all the replies.
<br>
<br>
I managed to score this one from Ecotech. Thanks Thomas!
<br>
<br>
Now, here's the problem.
<br>
<br>
The DSL line disconnects 30 seconds after connecting (DSL loses
sync) then has to reconnect ad infinitum.
<br>
<br>
That was what the problem was after the lightning strike, and it's
still the same problem after the modem swap.
<br>
<br>
But do you think 2Degrees will log a fault with Chorus?????
<br>
<br>
All I get back are robot email replies saying "Hi and thanks for
contacting 2degrees. We have received your email and one of our
team members is looking into it now for you. We will get back to
you as soon as possible. Also try our Help and Support page on our
website to see if we can answer any of your questions there."
<br>
<br>
In other words it's the old "redirect all inquiries to a bloody
FAQ, assuming the problem is always the user" scam.
<br>
<br>
Arrrrrrrgh!
<br>
<br>
<br>
On 13/09/21 12:15 pm, Sales | Admin | Ecotech Services wrote:
<br>
<blockquote type="cite">Hello Andy,
<br>
<br>
We have an untested 7490 in stock.
<br>
<br>
Regards,
<br>
<br>
Thomas
<br>
<br>
On 13/09/2021 11:18 am, <a class="moz-txt-link-abbreviated" href="mailto:ceo@andygardner.com">ceo@andygardner.com</a> wrote:
<br>
<blockquote type="cite">
<br>
Hi guys,
<br>
<br>
We have a groundstrike nearby at 4am this morning and now my
VDSL modem keeps on dropping and restarting the DSL.
<br>
<br>
Anyone have a spare Fritzbox 7490 I can use to swap-out to see
if the modem frontend has been cooked?
<br>
<br>
Cheers,
<br>
<br>
Andy
<br>
<br>
<br>
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-- <br>
Ecotech Services Ltd <a class="moz-txt-link-rfc2396E" href="http://www.ecotechservices.co.nz"><http://www.ecotechservices.co.nz></a>
<br>
139A Wordsworth St
<br>
Sydenham
<br>
Christchurch 8023
<br>
<br>
03 3770773
<br>
<br>
Repair, refurbishment, recycling, and sales
<br>
of electrical, electronic, and computer equipment.
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